If your event, activity or service is no longer available, please remove or update the listing as soon as possible so families aren’t given outdated information.
To remove a listing:
- Sign in to your Design My Days account.
- Open your supplier dashboard through the User Panel or My Account options.
- Select My Listings.
- Find the listing you would like to remove.
- Select the option to delete or remove it.
- Confirm that you would like to remove the listing.
Please check carefully before deleting a listing, as it may not be possible to restore it afterwards.
If your event or activity has been cancelled
Removing the listing from Design My Days does not automatically cancel existing bookings or notify customers.
You are responsible for:
- Contacting anyone who has already booked
- Clearly explaining that the event or activity has been cancelled
- Managing any cancellations or refunds
- Updating information on any other websites where the event is advertised
If bookings were made through an external website, they must be managed through that booking provider.
Listing packages and subscriptions
Removing an individual listing may not automatically cancel a paid package or recurring subscription. Please check your account and package details separately to make sure that any future payments have also been cancelled.
Payments already made may not be refundable unless stated in the applicable cancellation terms.
Need help?
If you’re unable to remove your listing or need help cancelling a package, please contact us at Support@designmydays.co.uk and we’ll be happy to help.